(‘the company‘ means RAW CRE8TIVE)

PRICES: Unless a written estimate has been issued by the Company confirming prices, the prices stated on any Company literature are subject to alteration without notice. Estimates are based on the current costs of production and are subject to amendment by us on or at any time after acceptance to meet any rise or fall in such costs. Estimates are valid for the period specified in the Quotation.

PRELIMINARY WORK: All work carried out, whether experimentally or otherwise, at customer's request shall be charged.

PROOFS: Proofs of all work may be submitted for customer's approval and the Company shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the Company's judgement, changes there for made by the customer shall be charged extra.

IMAGES: As a rule we ask for any supplied images to be 300dpi and CMYK or RGB.

TAX: All the prices /qoutes given for design work are VAT free and include delivery and proofing costs. All print work is charge at the current rate of VAT and includes a 10% job handling fee.

DELIVERY AND PAYMENT: Delivery of work shall be accepted when tendered and thereupon, if earlier, on notification that the work has been completed, the ownership shall pass and payment shall become due. Unless otherwise specified the price quoted is for delivery of the work to the customer's address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address. Should expedited delivery be agreed, an extra may be charged to cover any overtime or any other additional costs involved. Should work be suspended at the request of, or delayed through, any default of the customer for a period of 30 days the Company shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.

CLAIMS: Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the Company within three clear days of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to the Company within 20 days of delivery. The Company shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (a) it was not possible to comply with the requirements and (b) advice (where required) was given and the claim made as soon as reasonably possible.

LIABILITY: The Company shall not be liable for any loss to the customer arising from delay in transit not caused by the Company.

ILLEGAL MATTER: The Company shall not be required to print any matter which in its opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights of any third party. The Company shall be indemnified by the customer in respect of any claims, cost and expenses arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall extend to any amounts paid on a lawyer's advice in settlement of any claim.

LAW: These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.